Policies at Templar Wargames

Things You Need to Know

At Templar Wargames, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

 

Our Shipping Policy

How It Works

Delivery is charged at cost based on a order.  Goods should be ready to dispatch within 7 working days of receipt of order providing goods are in stock and available. Dispatch dates may vary depending on stock availability and public holidays. All deliveries will not require a signature unless specified at point of order. Please note delivery dates cannot always be guaranteed and maybe subject to circumstances out of the Templar Wargames & Scenery control. Templar Wargames & Scenery . or Templar Wargames does not accept claims for loss due to late delivery. Please contact us for delivery outside the UK thank you.

 

Our Privacy Policy

How It Works

By accessing and using this Site, you hereby agree to the terms of this Privacy Policy. Templar Wargames & Scenery is committed to the protection of the privacy of its Website visitors. On the Site, we collect personal data in order to respond to your questions, when you purchase a product or simply to make contact with us. Personal data may include details such as your name, postal and email address, country of residence, telephone number, date of birth, best time to contact you, and any other information you wish to supply.Unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process and fulfil your requests. In addition to the personal information that you may provide us, this Site may use technology that lets us collect certain technical information such as your Internet protocol address, your computer's operating system, your browser type, traffic patterns and the address of any referring Websites. Any such data will be maintained in the United Kingdom.

We reserve the right to contact you from time to time to ensure that the information we have collected about you is accurate and current. We may also occasionally email you promotional information concerning Templar Wargames & Scenery. products and services along with those of affiliated sponsors and companies.If you would prefer not to receive such messages, you may unsubscribe from such messages by contacting us by email at:-


  www.templarwargames.co.uk


You should be aware that if the Site contains links to other websites then these sites may have different privacy and security policies. We don't have any control over them, and take no responsibility for information given to these sites.

Note: children under 18 should only provide personal data to the Site with permission of a Parent or Guardian.This policy will be reviewed and updated versions will be posted on the website.

 

Our Cookie Policy

How It Works

GW DISCLAIMER

This web site is completely unofficial and in no way endorsed by Games Workshop Limited. 40k, Adeptus Astartes, Battlefleet Gothic, Black Flame, Black Library, the Black Library logo, BL Publishing, Blood Angels, Bloodquest, Blood Bowl, the Blood Bowl logo, The Blood Bowl Spike Device, Cadian, Catachan, Chaos, the Chaos device, the Chaos logo, Citadel, Citadel Device, Cityfight, City of the Damned, Codex, Daemonhunters, Dark Angels, Darkblade, Dark Eldar, Dark Future, Dawn of War, the Double-Headed/Imperial Eagle device, 'Eavy Metal, Eldar, Eldar symbol devices, Epic, Eye of Terror, Fanatic, the Fanatic logo, the Fanatic II logo, Fire Warrior, the Fire Warrior logo, Forge World, Games Workshop, Games Workshop logo, Genestealer, Golden Demon, Gorkamorka, Great Unclean One, GW, GWI, The GWI logo, the Hammer of Sigmar logo, Horned Rat logo, Inferno, Inquisitor, the Inquisitor logo, the Inquisitor device, Inquisitor:Conspiracies, Keeper of Secrets, Khemri, Khorne, the Khorne device, Kroot, Lord of Change, Marauder, Mordheim, the Mordheim logo, Necromunda, Necromunda stencil logo, Necromunda Plate logo, Necron, Nurgle, the Nurgle device, Ork, Ork skull devices, Sisters of Battle, Skaven, the Skaven symbol devices, Slaanesh, the Slaanesh device, Space Hulk, Space Marine, Space Marine chapters, Space Marine chapter logos, Talisman, Tau, the Tau caste designations, Tomb Kings, Trio of Warriors, Twin Tailed Comet Logo, Tyranid, Tyrannid, Tzeentch, the Tzeentch device, Ultramarines, Warhammer, Warhammer Historical, Warhammer Online, Warhammer 40k Device, Warhammer World logo, Warmaster, White Dwarf, the White Dwarf logo, and all associated marks, names, races, race insignia, characters, vehicles, locations illustrations and images from the Blood Bowl game, the Warhammer world, the Talisaman world, and the Warhammer 40,000 universe are either ®, TM and/or © Games Workshop Ltd 2000-2011, variably registered in the UK and other countries around the world. All Rights Reserved.


Cookies

What are cookies?Cookies are small files which are stored in your web browser and are widely used in order to make websites work efficiently. This site uses cookies. Some of the cookies we use are essential for parts of this website function correctly - for example keeping track of items that you add to your shopping basket or remembering when you've logged into our customer area. Other cookies are less essential functionally but may be used to personalise your experience or track your journey through our site so that we can analyse the success of promotions. Other cookies may be from third parties such as social networking sites or affiliates.

So why are you telling me this?

Website operators (like us) are already required to give users information about the cookies they use and why they use them. Now - by European law - they also have to have your consent to store them in your browser and allow you to adjust your cookie settings at any time. You can make these adjustments on this page. To make things easy for you we've grouped our cookies into the most common sets with descriptions of what each cookie or set actually do. You can switch these sets on or off. Your new settings will take effect when you click the 'Save settings' button at the bottom of the page.


Important to note - if you decide not to have certain cookies stored in your browser you'll lose the functionality that they allow, so please read the description of the cookie or set of cookies carefully.

 

Our Terms & Conditions Policy

How It Works

General terms of use

Templar Wargames & Scenery (referred to as "We", "Our" and "Us" in these terms), who help manage and maintain the official www.templarwargames&scenery .com website (the “Site”), makes every effort to ensure that the information on this website is accurate and up-to-date.However, we cannot accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained in this Site.Neither Templar Wargames & Scenery . nor those who helped create, produce, deliver, and/or maintain the Site are responsible for any damages that may result from your use of the Site.This includes direct, incidental, consequential, indirect, or punitive damages. Therefore, you are entirely responsible for the consequences of your use of the Site.


Links to other sites

Certain links, including hypertext links, in our Site will take you outside our Site. Links are provided for your convenience and inclusion of any link does not imply endorsement or approval by Templar Wargames & Scenery or the linked site, its operator or its content. We are not responsible for the content of any website outside of our site.


Copyright

All rights in the design, text, graphics and other material on our Site and its selection or arrangement is copyright ofTemplar Wargames & Scenery or has been granted for use by other third parties. This includes images, video, audio, text, graphics, Flash movies, PDF files, meta tags, corporate logos and emblems. Any rights not expressly granted herein are reserved.Permission is granted to electronically copy and print material from our Site for non-commercial (private or educational) purposes, provided that no changes are made to the material and that Templar Wargames & Scenery . is acknowledged as the owner.Any other use of the materials on our site without our prior written permission is strictly prohibited.Should you require permission for the above please contact:


Templar Wargames & Scenery ,


By submitting material to any of our servers (by e-mail, for example), you agree that the material will not contain any item that is unlawful or otherwise unfit for publication; you will use reasonable efforts to scan and remove any viruses or other contaminating or destructive features before submitting any material; you own the material or have the unlimited right to provide it to us, and Templar Wargames & Scenery . or may publish the material free of charge and/or incorporate it or any concepts described in it in our products and services without accountability or liability, and you agree not to take action against us in relation to material that you submit, and you agree to indemnify us if any third party takes action against us in relation to the material you submit.


eCommerce Terms & Conditions

Templar Wargames & Scenery , who help manage and maintain the official www.templarwargames.co.uk  website (referred to as "We", "Our" and "Us" in these terms) suggest that the customer (referred to as "You" and "Your" in these terms) should spend some time in reading through these terms of trading. By entering a purchase transaction with Templar Wargames & Scenery you automatically agree to our Terms and Conditions.Our Terms and Conditions are liable for change at any time in which case you will be notified by email.


Prices


Prices are those ruling at the date of dispatch and are subject to alteration as may be necessary. Prices and delivery costs are inclusive of VAT based on the current UK rate.


Kickstarter


With regard to products supplied via the Kickstarter platform, we confirm that Kickstarter and its Payment Partners will remove their fees before transmitting proceeds of a campaign tomTemplar Wargames & Scenery . Part payment will therefore be made to Kickstarter.


Payment


Payment will be in the form of an electronic transaction, this is a secure transaction through “Paypal”, once the payment is accepted, notification will be sent to both parties. Payment will be in either Pounds Sterling (GBP), Dollars (USD) or Euros (EUR)


Cancellations


Cancellations prior to dispatch will be accepted on standard items. Cancellations will not be accepted once goods have been dispatched. For special order or non-standard items, cancellations will not be accepted.


Delivery


Delivery is charged at cost based on a percentage of the order.  Goods should be ready to dispatch within 7 working days of receipt of order providing goods are in stock and available.Dispatch dates may vary depending on stock availability and public holidays. All deliveries will not require a signature unless specified at point of order.Please note delivery dates cannot always be guaranteed and maybe subject to circumstances out of the Templar Wargames & Scenery control. Templar Wargames & Scenery . orTemplar Wargames does not accept claims for loss due to late delivery.


Shortages or Damages


Goods must be inspected on delivery and all claims or shortages must be reported within 48 hours of receipt of delivery in order for any rectifications to be made.


Returns


Where goods have been ordered in error or are not received as expected Templar Wargames & Scenery . may agree to their return and a refund minus postage and packaging on the following conditions:Returns authorisation must be requested within 48 hours of receipt of goods. The reference number received with this authorisation must then be quoted on any accompanying documentation in relation to the returned goods.Goods must then be returned to the below address within 7 days from receipt of authorisation.Goods must be returned unused, in perfect, saleable condition and in their original packaging.It is the responsibility of the buyer to arrange for the return carriage and to ensure that the goods are adequately packaged so as to avoid damage in transit. Templar Wargames & Scenery accepts no responsibility for goods lost or damaged in transit to us. We strongly recommend that proof of purchase or despatch is acquired by the buyer prior to return.For any goods returned as faulty, goods will be inspected before any refunds or replacements will be made. This does not affect your statutory rights.


GW DISCLAIMER

This web site is completely unofficial and in no way endorsed by Games Workshop Limited. 40k, Adeptus Astartes, Battlefleet Gothic, Black Flame, Black Library, the Black Library logo, BL Publishing, Blood Angels, Bloodquest, Blood Bowl, the Blood Bowl logo, The Blood Bowl Spike Device, Cadian, Catachan, Chaos, the Chaos device, the Chaos logo, Citadel, Citadel Device, Cityfight, City of the Damned, Codex, Daemonhunters, Dark Angels, Darkblade, Dark Eldar, Dark Future, Dawn of War, the Double-Headed/Imperial Eagle device, 'Eavy Metal, Eldar, Eldar symbol devices, Epic, Eye of Terror, Fanatic, the Fanatic logo, the Fanatic II logo, Fire Warrior, the Fire Warrior logo, Forge World, Games Workshop, Games Workshop logo, Genestealer, Golden Demon, Gorkamorka, Great Unclean One, GW, GWI, The GWI logo, the Hammer of Sigmar logo, Horned Rat logo, Inferno, Inquisitor, the Inquisitor logo, the Inquisitor device, Inquisitor:Conspiracies, Keeper of Secrets, Khemri, Khorne, the Khorne device, Kroot, Lord of Change, Marauder, Mordheim, the Mordheim logo, Necromunda, Necromunda stencil logo, Necromunda Plate logo, Necron, Nurgle, the Nurgle device, Ork, Ork skull devices, Sisters of Battle, Skaven, the Skaven symbol devices, Slaanesh, the Slaanesh device, Space Hulk, Space Marine, Space Marine chapters, Space Marine chapter logos, Talisman, Tau, the Tau caste designations, Tomb Kings, Trio of Warriors, Twin Tailed Comet Logo, Tyranid, Tyrannid, Tzeentch, the Tzeentch device, Ultramarines, Warhammer, Warhammer Historical, Warhammer Online, Warhammer 40k Device, Warhammer World logo, Warmaster, White Dwarf, the White Dwarf logo, and all associated marks, names, races, race insignia, characters, vehicles, locations illustrations and images from the Blood Bowl game, the Warhammer world, the Talisaman world, and the Warhammer 40,000 universe are either ®, TM and/or © Games Workshop Ltd 2000-2011, variably registered in the UK and other countries around the world. All Rights Reserved.

 

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